The Wall Team

Tim Powers
General Manager
Tim has a BSEE from Wentworth Institute of technology and has over 35 years of experience in power conversion. His design experience includes DC to DC conversion and AC to DC conversion for military, industrial and medical in the low power ranges all the way up to 10’s of KW. Tim has also worked in the development of DC to AC inverters for both civilian and military aircraft use . He has a strong mechanical background as well as extensive classes in business financial management. Tim enjoys boating and fishing during the summer and skiing and snowmobiling during the winter months.

Karen Ragle
Regional Sales Manager-Midwest US & International
In her 30+ years in the electronics industry, Karen has experienced variety of industry changes and challenges. She easily adapts to and embraces new ideas and innovation. Collaborating with design engineers allows her to work on bleeding edge technology. Karen embraces the ‘never stop learning’ throughout life mentality. Her MBA in Business (with focus on Industrial Marketing) contributes to better overall understanding of her clients’ concerns. Experienced in selling direct and setting up domestic and International sales channels with representatives and distributors. It’s not uncommon for engineers to contact Karen when they have left one company and moved to another. She strives to serve as a valued resource to her clients; whether that entails being always cognizant of ever-changing safety agency certification concerns or making sure the product ships out the door. Favorite saying: “You miss 100% of the shots you don’t take.” Wayne Gretzky

Susan Melvin
Regional Sales Manager-Eastern US
With over 34 years at Wall Industries, Susan Melvin brings a vast array of experience and product knowledge to the Eastern Sales Manager position. This experience has put her in the forefront of the quickly changing world of electrical components, and she uses that to her advantage, promoting the best solution for any application she comes across. Susan has a passion not just for selling, but for cultivating meaningful relationships with her clients, that have resulted in longevity in many of her accounts and many design-in and custom wins. Her persistence and personability go hand in hand to build customer trust in both the product and Wall’s ability to deliver quality and outstanding customer service at every turn.

 Brennan Ofcarcik
Regional Sales Manager-Western US
Brennan graduated from Southern New Hampshire University in 2020 majoring in Operations and Project Management, and just joined the team in 2022! He quickly began his professional career in Outside Sales and has a passion for providing solutions to his customers. In spite of being new to the team, Brennan’s strong ability to collaborate and strive for a great customer experience has quickly proven to be a great addition to Wall Industries. In his time outside of Wall, he loves fly fishing, camping with friends, and cooking foods from around the world.

Cindy Grasso
Sales Operation Manager
Cindy began her career at Wall Industries in 2000 and strategically leads the operations side of sales. Starting in finance and moving to sales and sales operations, her 20 years of experience with the company has given her the opportunity to work closely with all facets of Wall Industries. She holds a BS in Business with a concentration in accounting from SUHN. One of Cindy’s professional and personal highlights was attending the Dale Carnegie program, followed by a semester as an assistant instructor; a program she contributes to helping build leadership skills and a customer-centric mindset. Cindy’s time outside of Wall is enjoyed with her husband and friends; riding motorcycles and skiing. She also serves as the treasurer for one of our local food pantries.

Elizabeth Davis
Regional Manager – Middle East Coast
Elizabeth began her career at Wall industries recently in 2022 coming from several years sales experience. Starting by joining the inside sales team, Elizabeth showed enthusiasm to build relationships and provide outstanding customer service. She strives to promote successful solutions for all customers. Elizabeth embraces being involved with the everchanging growth the manufacturing industry has to offer. In her free time, Elizabeth enjoys boating, fishing, and snowmobiling with family and friends.

Louis Novakis
Data Protection Officer
Louis Novakis is a dedicated member of the ConRes team with a tenure of over 25 years, during which he has held various roles, each contributing to the company’s growth and success. Currently, he serves as the Data Protection Officer (DPO) and Executive Director of Professional Services and Contracts. In his role as Data Protection Officer (DPO) he is committed to company’s overall data privacy, security, and compliance. With a deep understanding of regulatory frameworks such as GDPR, Privacy Shield, and NIST, Louis ensures that ConRes adheres to the strictest standards, safeguarding customer, and employee data. As the Executive Director of Professional Services, Louis brings a wealth of knowledge overseeing ConRes’s Professional Services teams, leveraging his vast experience to enhance client satisfaction, drive innovation, and deliver solutions. Furthermore, Louis plays a pivotal role in managing ConRes’s vendor contracts. His meticulous approach to contract management ensures that the company operates efficiently and mitigates risks associated with vendor partnerships, contributing to ConRes’s continued success.

Sarah Pearsall
Marketing Specialist
Sarah graduated from the University of New Hampshire in 2015 majoring in Marketing and Minoring in Studio Art. She began her professional career shortly after as the Marketing Communications Associate for Wall Industries. Over the past 4 years, she has worked closely with the sales and engineering team at Wall to create and maintain various programs to help increase Wall’s brand awareness in the power supply and converter market. In her free time, Sarah enjoys baking, photography, and cooking dishes inspired by her international travels.