March 17, 2020
Because of the heightened concerns around the COVID-19 virus, Wall Industries, Inc. is taking steps to ensure the health and safety of our employees, customers and vendors. As always, prioritizing their well being is our top priority. A cross-functional incident response team is meeting regularly to assess the situation and evaluate our policies and procedures. We are committed to continuing to support business while the precautions are in place.
As the information continues to evolve, we are monitoring the guidance from the Center for Disease Control and Prevention (CDC), the U.S State Department, and the World Health Organization (WHO) to evaluate the below processes.
- We have implemented a travel ban, restricting international and global plane and train travel. All employees with domestic travel require Executive approval. No travel will be approved to or from any locations having high or elevated concentrations of viral spread as indicated by the CDC, U.S State Department or WHO.
- In addition to limiting business travel for our employees, we are also requiring any persons that traveled internationally to alert Human Resources to follow a fourteen day quarantine.
- We are asking contractors, customers and vendors to suspend all non-essential on-site visits at all of our locations, instead leveraging remote/virtual meeting technology. We will have forms for on-site visitors to complete upon arrival to mitigate risk.
- We are asking Sales and Engineers to limit customer/vendor visits deemed non-essential and require a customer/vendor’s COVID-19 policy.
- We are able to help our customers maintain business continuity and support their remote workforce during this trying time. We are working with our IT ecosystem partners to provide continuous supply chain updates, free and extended trials of security and collaborative technologies and assess our customer’s abilities to support these efforts.
- Our business continuity plan ensures we are able to support customers as a remote workforce, should the need arise.
Wall Industries has established a COVID-19 task force to outline the above actions for the protection of its employees and to insure the highest level of service to its customers. We will continue to monitor the CDC pronouncements and make the necessary changes through this difficult and challenging period.